FAQ

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ABOUT BĀEO

BĀEO stands for Bare Essential Organics. Our philosophy is rooted in the idea that less is more — using only the most essential, thoughtfully chosen organic ingredients to support healthy, comfortable skin.

BĀEO was created out of a desire for skincare that felt truly trustworthy. After years of searching for products gentle enough for sensitive skin and safe enough for the whole family, we were inspired to create a line focused on simplicity, transparency, and quality without compromise.

BĀEO focuses on intentionally minimal formulas made with certified organic ingredients whenever possible. Each product is designed to be multi use and versatile, supporting different skin needs, ages, and routines while helping simplify daily care and reduce the need for excess products and packaging.

Yes! BĀEO is proudly women-owned and founded, built on values of transparency, care, and thoughtful product creation.

Our Products

Yes! BĀEO products are thoughtfully formulated with sensitive and delicate skin in mind. We prioritize gentle, nourishing ingredients and avoid known irritants, making our products suitable for a wide range of skin types, especially sensitive skin.

Our products are made with gentle, organic ingredients and are designed to be used by the whole family. While every skin type is different, many customers choose BĀEO for themselves and their littles because of our simple formulas and careful ingredient selection. We always recommend patch testing first and consulting a pediatrician for babies or anyone with specific sensitivities.

Yes. We do not use synthetic fragrance. Any scent comes naturally from organic ingredients.

BĀEO products are always free of sulfates, fragrance, parabens, PEGs, phthalates, SLS, endocrine-disrupting chemicals, and formaldehyde-releasing ingredients.

BĀEO products are made in the United States in small batches, allowing us to maintain quality, freshness, and consistency across every product.

Some products are vegan, while others contain responsibly sourced ingredients like beeswax. Each product page lists full ingredient details.

BĀEO products are thoughtfully formulated to support dry, sensitive, and easily irritated skin using gentle, organic ingredients. Many customers with very dry or eczema-prone skin find comfort in our simple, nourishing formulas. Because every skin condition is unique, we always recommend patch testing first and consulting a dermatologist or healthcare provider for medical concerns.

SUSTAINABILITY & PACKAGING

Yes, sustainability is an important part of how we approach product development and packaging. We prioritize thoughtful sourcing, recyclable or plant-based materials whenever possible, and formulas designed to do more with less. Our goal is to create everyday essentials that are mindful of both personal health and environmental impact, and we are continually looking for ways to improve as we grow!

We prioritize thoughtful packaging choices that balance functionality and sustainability. Whenever possible, we use recycled paper and glass, and recycled plastic when plastic is the most practical option for product safety and longevity. Bare Kiss is packaged in the 100% plastic free Plant Pod®, a plant-based tube designed to replace conventional plastic lip balm packaging. Orders are packed in recyclable cardboard boxes and filled with recycled kraft crinkle paper. As we grow, we continue to look for ways to further reduce waste and improve our packaging choices!

ORDERS & RETURNS

We want you to love your essentials! Although we do not offer returns, our goal is that you feel confident and satisfied with your purchase from BĀEO. If something does not feel right, please reach out to us at contact@baeo.com and our team will be happy to help address any questions or concerns.

Oh no! If your tracking shows delivered but you cannot locate your package, please reach out to your local carrier first. If the issue is not resolved, contact us and we will assist further.

You can reach us anytime at contact@baeo.com. We are a small team and appreciate your patience!

Orders are typically fulfilled within 2 to 4 business days and ship via USPS. Once your order has been fulfilled, delivery usually takes an additional 3 to 5 business days, depending on your location.

COMMUNITY & SOCIAL

You can follow us on Instagram and other platforms by searching @shopbaeo or using the links in our site footer.

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Still have questions that weren't answered here? Email us at contact@baeo.com.